Privacy Policy

ExciIQ is currently onboarding a founding pilot cohort, and the Privacy Policy is provided to each participant at pilot onboarding. The full policy will be published on this page.

This site and the ExciIQ app (app.exciiq.ai) use a US-hosted product analytics service. It shows us how people move through ExciIQ so we can improve it. The analytics service processes this information for ExciIQ, on our behalf.

We record navigation and use. That means which screens and pages are visited and which features are used, such as running a search, making an export or turning on a filter. We also record counts and timings, the kind of device, browser and screen size, and errors.

We never record what you type or what you look up. No patient information is ever sent, and ExciIQ holds none by design. Search terms, analysis names and form entries are never sent. The medications, products and ingredients you look up are never sent. Dose Cup session codes and their contents are never sent. Your name and email address are never sent. In the app, page addresses are cut down to the type of screen before anything is sent. On this site, only the page’s address is sent, such as /faq, with nothing added to the end of it.

In the app, the analytics service knows you only by a coded identifier that ExciIQ creates. It never receives your name or email address.

On this site, analytics is anonymous. It is not linked to your app account, and it builds no profile of who you are. This site sets no cookies. In your browser, it keeps only a temporary identifier tied to the current tab. Nothing here follows you to other sites. We do not sell your data or share it for advertising.

On the app and this site, our analytics service is set to discard IP addresses instead of storing them, and it does not look up your location.

In the app, you can turn analytics off with the “Share usage analytics” switch in Settings. If your browser sends a Global Privacy Control signal, no analytics is sent from the app or from this site.

When you submit a form, the details are sent to ExciIQ and stored so we can reply. Only ExciIQ reads them. If that submission cannot reach us, your browser opens a prefilled email to hello@exciiq.com instead, and you choose whether to send it. We never sell your details or pass them to advertisers.

Ask us to delete your details at any time and we will remove them. Our broader privacy posture is described at Security & privacy.

Questions in the meantime? hello@exciiq.com